Debt Collection

Debt collection can cover a wide range of work and potential costs depending mainly on:

  1. the volume of paperwork that we need to review to establish if you have a claim and prove that claim;
  2. the volume of paperwork that the other party provides to dispute your claim;
  3. the technical complexity of the legal issues involved in your claim;
  4. the volume of correspondence generated by the other side in discussions/ negotiations in relation to the claim; and
  5. the extent to which proceedings in relation to the claim is defended by the other party.

It is a common misunderstanding that if you obtain a Court Judgment then you will be paid. THIS IS NOT THE CASE. A Court Judgment merely means that the Court has adjudicated that you are owed money by the debtor. You still need to “enforce” that judgment (obtain money from the debtor). For this reason, we like to establish from the start of our working relationship whether or not the debtor will ever have the funds to pay you regardless of the merits of your claim against the debtor.

Debt collection against an individual is more costly and complex and time consuming than against a limited company as extra “pre-action protocols” need to be followed.

Range of fixed fees for a business to business (limited company) debt that is undisputed:

Court Claims

These costs apply where your claim is in relation to an unpaid invoice which is not disputed and enforcement action is not needed.

If the other party disputes your claim at any point, we will discuss any further work required and provide you with revised advice about costs if necessary, which could be on a fixed fee (eg if a one off letter is required), or an hourly rate if more extensive work is needed.

Debt ValueCourt fee (depends if proceedings commenced online or not). No VAT chargeable on Court fees.Our fee (including VAT at current 20% rate)Total (including VAT at current 20% rate)
Up to £5,000£25-£185 online
£35-£205 otherwise (fee depends on amount of debt)
£250 plus VATBetween £325 and £505 depending on debt value and if proceedings commenced online or not. Fixed fee given when claim value calculated.
£5,000.01-£10,000£410 online
£455 otherwise
£350 plus VATBetween £710 and £755 depending on if proceedings commenced online or not. Fixed fee given when claim value calculated.
£10,000.01-£100,0004.5% of the value of the claim online
5% of the value of the claim otherwise
£500 plus VAT up to £50,000
£750 plus VAT over £50,000
Between £1,050 and £5,900 depending on debt value and if proceedings commenced online or not. Fixed fee given when claim value calculated.

Anyone wishing to proceed with a claim should note that:

  1. the VAT element of our fee may not be reclaimable from your debtor;
  2. the majority of our costs cannot be reclaimed from your debtor if your claim is for under £10,000 (the “Small Claims” limit);
  3. for successful claims over £10,000 a significant amount of our costs (usually c. 75% to 100%) can be recovered;
  4. interest and compensation may take the debt into a higher banding, with a higher cost; and
  5. if you lose a Court claim, you are likely to face liability to pay the costs of the other side, which could be significant, particularly if the claim is for over £10,000.

The costs quoted above are not for matters where enforcement action, such as the bailiff, is needed to collect your debt.

Our fee includes:

  • Taking your instructions and reviewing up to 5 A4 pages of documentation (if there is further documentation that needs to be reviewed then we will give a fixed price for this review when the documents are supplied so we know the volume of paperwork)
  • Undertaking appropriate searches (if any) on the debtor
  • Sending a Letter Before Action
  • Co-ordinating payment and sending any cheque from the debtor on to you or if the debt of not paid drafting and issuing a claim (note we do not hold client funds so debtor payments need to be made directly to you and not this firm)
  • Where no Acknowledgement of Service or Defence is received, applying to the Court to enter Judgment in Default
  • When Judgment in default is received, write to the other side to request payment (additional Court cost ranging from £22 to £35 depending on the debt value)
  • If payment is not received within 28 days of judgment, providing you with advice on next steps and likely costs

Matters usually take from 1 week to 12 weeks from receipt of instructions from you to receipt of payment from the other side, depending on whether or not it is necessary to issue a claim.

This is on the basis that the other side pays promptly on receipt of Judgment in Default.

If enforcement action is needed the matter will take longer to resolve.

Please remember that if the debtor is unable to pay you will receive no payment and will still have to pay our costs and the Court fees.


Your debt collection work will be done by or under the direct supervision of Andrea Knox.

Andrea Knox is a dual qualified Solicitor and Licensed Insolvency Practitioner with over 20 years of debt collection experience. Andrea qualified as a Solicitor in 1998.